For decades, the phrase “translation agency” has been used to describe companies that provide language services. But in today’s global, technology-driven world, this term no longer reflects what such companies actually do. Modern players in the language industry are far more than simple intermediaries between clients and translators, they are strategic partners managing complex multilingual workflows, technologies, and quality systems.
That’s why the term Language Service Provider (LSP) has replaced the old “translation agency.”
Beyond Translation
A few decades ago, translation agencies mainly worked with individual linguists and delivered documents in Word or PDF format. Today, language services include localization, transcreation, terminology management, machine translation post-editing, multimedia adaptation, and linguistic quality assurance. Most LSPs operate advanced translation management systems, connect via APIs to clients’ platforms, and maintain large databases of multilingual content.
A simple “agency” sounds like a middleman. A Language Service Provider, on the other hand, delivers a complete solution, combining linguistic expertise, technology, and project management into one integrated process.
Why It Matters
For clients, this distinction isn’t just about wording. Choosing an LSP means choosing a partner who can:
· manage large multilingual projects efficiently,
· ensure data security and consistent terminology,
· integrate translation workflows directly into your CMS or product pipeline,
· and provide measurable quality control under ISO 17100 or ISO 9001 standards.
These capabilities go far beyond what traditional “agencies” used to offer.
Technolex Example
At Technolex, a Ukrainian translation agency (or Language service provider if we use correct term) with over 15 years of experience, we’ve long outgrown the traditional definition. We manage not just translations, but entire multilingual processes for global clients, including IT companies, industrial manufacturers, and defense organizations. Our teams combine linguistic precision with advanced technology and reliable project management, making us a full-fledged Language Service Provider by modern standards.
The Future of Language Services
As the industry evolves, so should its terminology. The phrase “translation agency” belongs to the past. The future belongs to providers who understand languages, technologies, and business processes equally well. Companies like Technolex, who connect people and knowledge across languages, not just translate words.
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